Home New Search Inventory 2 Complaints: Jeep Grand Cherokee Steering: Column Problems. The Grand Cherokee L looks rather enticing and resembles the Jeep Wagoneer in its design. 1800 Industrial Circle, Longmont, CO 80501; Parts 720-605-6881; Service 720-605-9972; Sales (720) 605-2749 720-605-2749; Service. Not being able to properly steer the vehicle was an obvious risk to myself and family, especially if it was to suddenly happen while driving. Call 810-213-2069 Directions. The vehicle was towed away. Vehicle was almost impossible to operate, but an accident was avoided. But it does explain why it comes back on when restarting the car after a short (or long) drive. Unsubscribe any time. Maybe Jeep has had enough of making the Grand Cherokee, so the designers reengineered it so it would cease being popular. Wow!). Upon starting the vehicle a steering wheel icon popped up on the dashboard warning power steering unavailable, service required. this was the first time I had seen this message in the 3 weeks since taking the vehicle home from the dealer. Because of this I promptly called the dealership tow service to bring it into the service department. This also did nothing. Known issue with the power steering pin having a connection issue. View pictures, specs, and pricing & schedule a test drive today. Example of the gray EPS connector on 2014-2017 Cherokee. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. 2021 Jeep Grand Cherokee L Limited: Looses power steering and the light comes on and a message saying power steering unavailable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Several auxiliary safety systems failed at the same time. A police report was filed and the vehicle was towed away. 1C4JJXP66PW627961 . The whole car is dead because of this. In normal driving condition suddenly apply the breakes full,putting yourself at risk if you have another vehicle that comes behind you, it will definitely hit you 2. It was going down the highway at 70mph and steering went out with no turn signals. First issue car would not start due to key fob transmitter issue. The vehicle was taken to a local dealer where it was diagnosed with needing the charging system replaced. They advised pursuing lemon law. Hi all. Documenting everything is the best thing you can do, one way or another. Zeigler . Turned vehicle into dealership looking into vehicle buy back. I have had a Jeep cherokee, multiple Grand Cherokees and now two Grand Cherokee l. . The contact owns a 2021 jeep grand cherokee. My husband has a 2001 jeep wrangler. Power steering failed while vehicle was operating at highway speeds. The first time taken to shop and said it was fixed but had it less than 50 miles and same thing happened. Now at 6k. JavaScript is disabled. This code cannot be cleared, and the EPS gear will need to be replaced. Please enter a valid phone number. Although this seems to be a widely known issue no recalls have been made. Did you document it (video?). It may not display this or other websites correctly. Because of this I promptly called the dealership tow service to bring it into the service department. Register a free account today to become a member! Onceeletric power drops below a certain level the steering boost turns off. 1C4RJFBG9LC288265 . The system is controlled by an electronic control module (ECM) which receives inputs from various sensors such as the steering angle sensor, vehicle speed sensor, and torque sensor. From around 100 miles the active lane management started to fail. I finally heard back from the service manager at my local dealer. Power steering unavailable 1 week after purchase of vehicle at 380 miles. It appears to my untrained eye related to cold temps. Here are some of the comments listed in the previous review. The vehicle was taken to the dealer however, no failure was found. Aside from the power steering failure, the CarPlay wasn't functioning properly, the Active Lane Management wasn't working, the rear park sensors weren't working, the steering wheel had to be replaced because the heated feature and some control buttons stopped workingthe list goes on! Had vehicle through multiple warning lights, crash protection inop, lane assist inop, ABS inop, power steering inop, turn signal didnt work. Who are we? Think you have a lemon? The contact owns a 2021 Jeep Grand Cherokee. How much did you have to pay? I would have the dealer check the charging system. Today the 4WD System Unavailable Service Required message popped up on the console. My husband has a 2001 Jeep wrangler. Google. Upon starting the vehicle a steering wheel icon popped up on the dashboard warning - power steering unavailable, service required.- This was the first time I had seen this message in. I'll update if I have anything else to share from the dealership. As a two-row model, this lineup is said to be "reengineered for the future." However, the redesign seems to have a profoundly negative effect on the structure and engine, leaving customers desiring more. What's more worrisome is that they are saying the vehicle is drivable. Jeep Grand Cherokee has Electronic Power Steering (EPS), which is a type of power steering system that uses an electric motor to assist the driver in steering the vehicle. Two main issues, 1) intermittently, when press the gas pedal from idle stop @ traffic light, you will the engine revs but the vehicle either doesn't move or move very slow. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle experienced phantom braking. Contact. Unsubscribe any time. We had the recalls taken care of last Friday and had no issues prior. Once safely stopped in a rest area I turned off that system. Com/file/d/1p0a9lzrf9qy4rl0hcocd9tyhz7survpq/view? Listed below are all such complaints and their implications on the ownership experience. 10 Missions Media, LLC. After research, apparently this is a widespread issue with LS steering and are somehow still being sold. However, with two potent engine options, an ergonomic cabin design, and refined driving dynamics, the Grand Cherokee L promises to deliver better value. In the meantime, you are welcome to call us right away at 855-301-2100. Yellow warning light came on: electronic stability control off 3. Second issue. Click on other model year to view more problems: 2014 2018 2019 2020 2021. Unlike traditional hydraulic power steering systems, which rely on a pump and fluid to provide assist, EPS systems use an electric motor to provide the assist. Call 269-685 . Even the loaner GCL they gave me could lose power steering at any momenthow comforting. 2. The contact owns a 2021 Jeep Grand Cherokee. It is now 6 days later and the dealer has not had a chance to look at it yet, or confirm anything about the issue with me. Also, the steering wheel is very heavy to turn. We stopped for gas in and upon leaving to re enter the interstate the vehicle would kick when the gas was pressed. The local dealer and manufacturer were not yet notified of the failure. The person who fixes brakes on first shift said he's been putting glue in brake lines since day one. Today will be a test as the temperature is in single digits. Research the 2023 Jeep GRAND CHEROKEE 4xe in Fresno, CA at Fresno Chrysler Dodge Jeep Ram. For families looking to travel with rising gas prices, this doesnt seem to be a good way to win customers. Complaints can be spread across multiple & redundant categories, & are not organized by problem. If the EPS Fault Warning Light illuminates, it indicates that a problem has been detected in the EPS system. We called the dealer and they thought it was a dead battery and sent a tow truck. On many occasions the anti-collision system is deactivated for no apparent reason, it is almost always in specific areas, I understand that it has to do with some wi-fi signal. Not being able to properly steer the vehicle was an obvious risk to myself and family, especially if it was to suddenly happen while driving. Directions. You are using an out of date browser. 1C4RJFAG6NC114612 . Two-part numbers are listed in documents filed with . Upon starting the vehicle a steering wheel icon popped up on the dashboard warning power steering unavailable, service required. The EPS system is controlled by an electronic control module (ECM) that monitors the system for any faults or malfunctions. Power steering unavailable 1 week after purchase of vehicle at 380 miles. With 173 miles on the vehicle, I went to start the vehicle and the power steering, electronic stability control, blind spot monitoring, and lane assist lights all went on. 3 times to try and fix this issue. Meanwhile they have a open star case stating it's the motor mounts. I work at the jeep facility doing repairs. Example of the gray EPS connector on the 2016-2017 Grand Cherokee. It was going down the highway at 70mph and steering went out with no turn signals. Research the 2023 Jeep Cherokee Altitude in Grand Blanc, MI at Al Serra Auto Plaza. Even the volume of its complaints is not worrying. Although this seems to be a widely known issue no recalls have been made. I've had the same issue with two brand new Ls now. power steering unavailable service required jeep grand cherokee l Color: Black/Light Graystone Mileage: 97,340 VIN #: 2C4RDGCG1JR204889 Stock #: H2671 Color: Billet Silver Metallic Clearcoat Int. Maybe its time that it gets reengineered for the future once again. We've fixed thousands of lemon problems. We don't sell/share your email. The setting remains turned off now. The power steering light came back on tonight. Advanced brake assist / emergency assist issue - while highway driving, during a sunny day and with no cars for at least 1 mile the system engaged the emergency brake as if it detected an eminent accident. Should you encounter an issue accessing any content on www.jeep.com, please email our Customer Service Team or call 1-877-IAMJEEP, for further assistance or to report a problem. If you are interested in advertising a for-profit service, contact us. The contact's girlfriend owns a 2022 jeep grand cherokee. This happend twice. Yet, there is ample information available. I found some random forums that talked about fuses, so I got the multimeter out and confirmed every fuse under the hood is working. The failure mileage was 100. Typically turns off once I have run car for about 20 minutes. Usp=drivesdk vehicle electrical failure on wiring harness(es). We tested the Grand Cherokee L with its base 3.6-liter V6 engine (Jeep offers its muscular 5.7-liter V8 engine in top trims). If sensor waveform codes set again then the affected sensors need to be replaced. As the temperature warms up during the day, the power steering will return. He stated that the "Service Elec. If you have incontrovertible evidence of the defect when it happens (video), they have to try to fix it, even if it's not doing it when you're at the dealer. Your author Whats your name? The first time taken to shop and said it was fixed but had it less than 50 miles and same thing happened. Laramie Range Ford. I was driving down the road doing about 35 mph and suddenly I lost power steering and car jerked to the right. Please enter a valid email adress, Your phone Whats your phone number? This occurs after drive the vehicle for about 10 miles, once the engine warms up. This is a dangerous way to drive without having high beams. Service 269-685-5800; 1186 East M-89 Plainwell, MI 49080; Service. Yikes, if it comes back, I'll document and schedule an appointment! As time goes on, the engine complaints are only going to become more profound. Map. Iam still waiting. We are Lemberg Law, a Consumer Law Firm. They offered no other advice or remedy for this unsafe situation other than to wait for a recall. The vehicle and repaired; however, the failure persisted. I have been unable to reach anyone at Jeep Headquarters to assist with resolving this buy back. 2008-2010 Jeep Grand Cherokee Power Steering Pump With Pulley Part Number: R2089339AD Vehicle Specific Other Name: Pump Assembly Power Steering with Pulley Your Price: $ 147.57 Retail Price: $220.00 You Save: $72.43 Check the fit Add to Cart Fits the following Jeep Grand Cherokee Years: My 2012 went 275,000 miles with no issue. View pictures, specs, and pricing on our huge selection of vehicles. The contact stated that while driving at 25 mph, the "power steering unavailable, service required," appeared on the instrument panel. This just happened to my wife's car, right as she was leaving for work at 5 am. Please also indicate what drivetrain you have, everyone. JavaScript is disabled. Yes I have to start the car and drive with out power steering for 20-30 minutes. When making left or right turn using the turn signal, the headlight related to that turn signal goes off. I hope it is not missing any other parts. It requires a software patch that FCA engineering has yet to develop. If anything, its a great way to scare customers away from the brand entirely. I attached my ODB2 tool and saw zero codes pop up. Same here. Seems to occur more often in cold temps. The tow truck driver and myself tried to jump start the car and nothing happen. However, today (3/6/2022) I got into the vehicle and it will not respond again, same issue! 2 different times when pushing the gas pedal on my vehicle it would not accelerate. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Loveland Ford. Only 2500 miles. Good luck! The failure persisted. Even though you're driving the wheels off it (45k in less than a year? This code can be cleared. So, by developing a dependable image, both a new or used Grand Cherokee L makes for an exciting option. Lazy. This would be while doing nothing but driving normally . In the rollover test, the RWD model received three stars, while the 4WD model received four stars.. The power steering did not work and I was unable to back out of my parking space. They-ve gone through every wiring harness everything. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. While it has been riddled with some electric system complaints, the GC L has been largely dependable. Turned off and restarted several times to see if it was just a computer glitch. 2022 Jeep Grand Cherokee Problems and Top Complaints Is Your Car A Lemon. The Details. The contact stated while driving 75 MPH, the power steering assist, traction control, lane assist, emergency brake, backup assist, air bags, and check engine warning lights all illuminated and the vehicle failed to operate and function as needed. From my own research I have seen numerous complaints of the same issue starting from the 2021 Grand Cherokee l and with the new platform 2022 Grand Cherokee 2 row and l models. Power steering and lane keep assist have failed 3 times already for a new vehicle with less than 5k miles on it. Mazda Fuel Pump Class Action Lawsuit Dismissed, read stories from drivers who praise our work. This is BS. It is now 6 days later and the dealer has not had a chance to look at it yet, or confirm anything about the issue with me. Engine:177 hp @ 5750 rpm, 1.3 L Turbo I-4, Engine:392 hp @ 5600 rpm, 5.7 L Gas/Electric V-8, Find a used Jeep Grand Cherokee L for under $40990, Buy a new Jeep Grand Cherokee L for sale starting from $38143, 2022 Jeep Grand Cherokee L SUV Exclusive Interior and Exterior Pictures, Fuel Economy The 2022 Jeep Grand Cherokee L is a reliable offering that has just three listed complaints to its name. Second issue. This is the second time this has happened in less than a month. Any duplicates or errors? It appears to my untrained eye related to cold temps. Sales Mobile Service 304-609-4034 304-609-4034; Service Mobile Parts 304-609-4034 304-609-4034; . The NHTSA is the US gov't agency tasked with vehicle safety. Fresno Chrysler Dodge Jeep Ram; Sales 559-206-5254 559-206-5254; Service 559-272-4335 559-272-4335; Parts 559-206-5197 559-206-5197; Commercial 559-825-5569 559-708-4896; 6162 North . Because the condition only lasts for a split second, the limp mode never fully engages. The manufacturer was contacted and a case was filed. Contact. I took it to the dealer and though they held the car for a week and a half, they couldnt get it to act up and guessed the only thing could be the rack and pinion system, somehow not covered under warranty. Steering wheel is very difficult to turn. Its clear this isnt a one-off issue from the number of complaints Ive seen on the WLJeep forum. Sound off and share your experience with other visitors in the comment box below. Chrysler has told me that the problem is intermittent and the car is drivable without power steering. Stuck in 3rd towing using tow mode I hear no answer what to do I have 2 of these 1500 2022 gts plus remote start fail and towed to dealer. Car purchased new November 4, 2021 has less than 3000 miles on it. They currently have no fix for this. The difficulty seems to vary somewhat with the temperature-- with the car extremely difficult to turn when both the car and weather are cold-- though even when warm it is more difficult to turn than it should be. This suv only has 3300 miles on it. The car operates as though there is no power steering when cold, or as if some component of the power steering is bad. I'm fearful of not only receiving a ticket but also because of the hazard this condition presents. This code can be cleared. This is my personal assessment: my vehicle didn't visit the dealer yet and there are no warning lights of any kind and the answer to all the above bullets is no. The failure mileage was 7,000. This process can take up to 10 minutes. The contact stated that while driving approximately 45 mph, the vehicle t-boned and crashed into a second vehicle causing severe damage to the front of the vehicle but the air bags did not deploy. 2022 Jeep Grand Cherokee L SUV Exclusive Interior and Exterior Pictures | View latest Pictures. One of our staff members will call you shortly. Contact. The Grand Cherokee L has the highest base curb weight of the group apart from the high-lux Aviator, yet its 3.6-liter V6 has the least amount of power and torque. 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